By Digital Hub on September 30th, 2020
Maybe you are doing just fine with minimal online presence and are wondering how a website would help your business. Is it really necessary to have one? And what are the special benefits that come with having one?
The truth is, running a business without a website is no longer sustainable in today’s competitive market. Soon or later, you will find yourself playing catch up and working ten times harder than you would if you made the decision to have a website early.
In the article, we talk about the importance of having a website and why you should work with the best digital marketing agency in Sydney during the web design and development process.
1. A Website Helps Build Credibility For Your Business
A huge portion of customers nowadays always look up a business’s website before making any purchasing decision. If prospective customers find out that you do not have a website, chances are they will end up going to your competitors. This is part of the reason why every great business today has a well-designed website.
A website allows your customers to form a first impression about your business. They can learn about you and the products and services you offer. If you have a blog, they might end up sharing content they find useful and engaging. Such content will also create the impression that you are an authority in your industry.
However, your website has to be well-designed and up to industry standards for all this to happen. This is why you should only work with a competent digital marketing agency in Australia in designing and managing your website.
2. Purchase Decisions Start With Search Engines
The fastest and most effective way to increase your sales is by figuring out where most of your prospective customers start their purchase journey.
A good number of them nowadays wholly depend on search engines to find out as much as they can about a product. An estimated 89% use Google and Bing to make purchasing decisions.
You can only make the most of this opportunity if your website is up to industry standards and ranks well on the big two SERPs. This gives you a compelling reason to hire digital marketing experts in Sydney to design, build and optimise your website for you.
That is part of what we have been doing at Digital Hub Australia for the past few years- helping businesses without a website build a solid online presence.
3. A Website Offers An Effective Marketing Avenue
When a prospective customer first searches for a product or service, the Google search algorithm will compile a list of websites that have the most helpful information to the user.
One way to ensure your website shows up on the first page every time a prospective customer searches for your products and services is by utilising SEO services in Sydney.
SEO is a digital marketing strategy whose goal is to get your website to rank high on the various SERPs. It is one of the most effective methods of digital marketing since it is cost-effective and has a very high ROI.
However, SEO is a very complex digital marketing field. It requires a lot of experience and technical knowledge to make it a success. Instead of going at it by yourself, hire SEO experts in Australia to help you do it right and make the most of it.
4. It Can Work As A Great Customer Support Alternative
While there might be other well-established methods of providing round-the-clock customer support service, your website can also provide a great alternative.
How? You may ask. Well, you could hire any best SEO agency to help you create a helpful Q & A section on your website. Such an addition will allow customers to interact on your site and provide answers to other customers whenever inquiries on your products are made.
Such a forum will also build a community around your products and foster brand loyalty in the process. Another way to help customers with questions is by compiling all your frequently asked questions and their answers into a FAQ document.
You can then host this document on your site allowing customers to quickly find out more about your product.
5. Boost Sales
We have already established that a huge chunk of your prospective customers start their purchasing journey online. You should also take note of the fact that most customers today prefer to make purchases through an online shop instead of making a physical visit to your premises.
Make use of the affordable digital marketing services in Sydney Australia to create an effective website and a robust online store. This way, you can cater to customers who prefer to shop online and boost your sales as a result.
Do you have a website already? Congratulations! But if you are yet to create one for your business, now is the best time to act. These are just some of the benefits you will gain from having one. We welcome you to speak to our web design and development experts at Digital Hub Australia to learn more about how a website can benefit your business. We will even go the extra mile to optimise it for you just to ensure that we have maximised its potential for your business.